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TERMS & CONDITIONS

At Revive & Shine (“we,” “our,” “us”), your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop from our store (the “Site”).

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By using our Site, you agree to the practices described here.

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1. Information We Collect

a) Information you provide to us

When you place an order, create an account, subscribe, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details and preferences

  • Messages or requests sent to customer support

Payment note: We do not store your complete card or bank details. Payments are processed securely by trusted third-party payment providers.

b) Information collected automatically

When you browse the Site, we may automatically collect:

  • IP address

  • Browser and device type

  • Pages viewed, clicks, and time spent

  • General location data (city/country level)

  • Referring website/source

  • Cookies and similar tracking data

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2. How We Use Your Information

We use your information to:

  • Process, confirm, and deliver your orders

  • Send order updates, receipts, and customer support replies

  • Improve our products, services, and website experience

  • Detect fraud and keep the Site secure

  • Comply with legal or tax requirements

  • Send marketing messages only if you opt in

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3. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep your cart and checkout working smoothly

  • Remember your preferences

  • Measure Site traffic and performance

  • Personalize content and offers (if enabled)

You can disable cookies in your browser settings. Some features may not work properly without cookies.

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4. Sharing Your Information

We never sell your personal data. We only share information when necessary to operate our business, including:

  • Payment processors (to securely handle transactions)

  • Shipping/courier partners (to deliver orders)

  • Website/analytics providers (to improve performance)

  • Email/marketing platforms (only if you subscribed)

These partners are only allowed to use your data to perform their services and must protect it.

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5. Data Retention

We keep your data only as long as needed to:

  • complete your orders

  • provide support

  • meet legal, tax, or accounting obligations

  • resolve disputes or enforce policies

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6. Your Rights

Depending on your location, you may have the right to:

  • request access to your personal data

  • correct inaccurate information

  • request deletion of your data

  • withdraw marketing consent anytime

  • request a copy of your data

  • object to certain processing

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7. Marketing Emails

If you opt in, Revive & Shine may send:

  • promotions and discounts

  • product launches

  • skincare/wellness tips

  • restock alerts

You can unsubscribe anytime using the link in our emails.

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8. Security

We take reasonable steps to protect your personal information through secure systems and trusted partners. However, no online platform can guarantee 100% security.

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9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

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10. Children’s Privacy

Revive & Shine does not knowingly collect personal data from children under 13 (or the minimum legal age in your region). If you believe a child has shared data with us, contact us so we can remove it.

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11. International Visitors

If you access our Site outside Europe , your data may be processed in countries with different privacy laws. We still take steps to protect your information.

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12. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted here with a refreshed “Last updated” date. Continued use of the Site means you accept the updated policy.

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13. Contact Us

For any questions about privacy or your data, contact us on our contact page.

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